We want to inform you of an important update regarding statement delivery. Due to a recent complaint filed with the Washington Utilities and Transportation Commission (WUTC), we are currently unable to provide eStatements. Beginning with the February billing cycle, all statements will be mailed.
We understand that eStatements are a convenient and environmentally friendly option, and we share your frustration over this change. We are actively petitioning the WUTC to reinstate eStatements and remain hopeful that this option will be available again in the future.
If you would like to share your support for eStatements, you can submit comments to the WUTC using the following contact information:
- Website: www.utc.wa.gov
- Email: comments@utc.wa.gov
- Mail: Washington Utilities and Transportation Commission
Post Office Box 47250, Olympia, WA 98504 - Phone: 1-888-333-WUTC (9882)
We appreciate your understanding and support as we navigate this change. If you have any questions, please don’t hesitate to reach out.
Diana Smeland
